FAQ Database

What do I use as the incoming and outgoing mail servers?
Please use mail.yourdomainname.com for both incoming (pop3) and outgoing (SMTP) mailservers. The username should be in the format username@yourdomainname.com.

If you wish to use the SMTP server for your domain, you make sure that the SMTP authorization is checked in your email client. For Outlook Express, you wil need to go to Tools --> Accounts --> Properties of the appropriate account --> Service. At the bottom of that page, you are required to check "My Server requires Authentication".

PLEASE NOTE: Due to the massive amounts of viruses out there, quite a few ISP's have opted to block port 25. As a result, you may not be able to use your domain's SMTP server but instead, your ISP's. If you experience problems with SENDING email, you may want to contact your ISP to ensure that they do not block port 25.


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